IN CASE OF RETURN

You have a 14-day right of return.

If you don't like your ordered products or they are in the wrong size they can't be exchanged by return. 

The return portal is only applicable for returns within Germany. For returns from other countries the receipts can be submitted and will be refunded.

TO RETURN YOUR PARCEL WITHOUT CHARGES PLEASE send an request and all information to our support email: support@zipups.com. We will send you a shipping label for your return.

 

In case of any other requests please fill in following form.

 
 
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