You have a 14-day right of return.
If you don't like your ordered products or they are in the wrong size they can't be exchanged by return.
To exchange them a new order needs to be done.
The return portal is only applicable for returns within Germany. For returns from other countries the receipts can be submitted and will be refunded.
TO RETURN YOUR PARCEL WITHOUT CHARGES PLEASE log into your account and select the order you want to return follwoing the step by step instructions.